Envision if your care staff had no set rules for taksing care of a ticket. It would resemble you pulled in a group of random individuals from the road, sat them down at the helpdesk, and expected to see work very much done.
Rather than a job well done, it'd presumably look more like this:
That is basically what you're permitting when you neglect to standardize process. Your organization's activities comprise of errands that must be finished on a day by day, week by week, month to month, or yearly premise to guarantee that the business runs smoothly. Be that as it may, if these procedures aren't standardized, you're welcoming turmoil. These could be frequent procedures like managing a customer complain, or undertakings that repeat less frequently like SSL declaration renewal.
That is basically what you're permitting when you neglect to standardize process. Your organization's activities comprise of errands that must be finished on a day by day, week by week, month to month, or yearly premise to guarantee that the business runs smoothly. Be that as it may, if these procedures aren't standardized, you're welcoming turmoil. These could be frequent procedures like managing a customer complain, or undertakings that repeat less frequently like SSL declaration renewal.
What is process standardization?
Process standardization basically describes the establishment of a set of rules governing how individuals in an organization are supposed to complete a task or sequence of tasks. Standardization can be applied to any process, task or procedure relevant to the organization: answering the phone, payrolling, processing client down, tracking tasks, etc.